Frequently Asked Questions
Everything you need to know about your order and our collections.
What materials are used in your body jewellery?
We prioritize safety and durability, using high-grade materials such as 316L Surgical Steel, G23 Titanium, 14kt Gold, and biocompatible Acrylic to ensure maximum comfort and minimize irritation.
Is there a minimum order quantity for wholesale pricing?
Yes, to maintain our wholesale rates, we require a minimum order value of $100. This allows us to provide the best possible pricing for retailers and professional piercers.
How long does shipping take?
Orders are typically processed within 24-48 hours. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs.
Can I return items if I change my mind?
Due to hygiene and safety regulations, we cannot accept returns on body jewellery unless the item is defective or we sent the incorrect product. Please ensure you select the correct gauge and size before purchasing.
Do you offer discounts on bulk volume orders?
Absolutely. While our standard wholesale prices are already discounted, we offer additional tier-based discounts for high-volume orders exceeding $1,000. Contact our sales team for a custom quote.
How do I know which gauge size to order?
We provide a comprehensive size guide on our website. If you are unsure, we recommend consulting with a professional piercer to determine the exact gauge and length required for your specific piercing.